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Discord had a breach.
Oct. 4th, 2025 11:14 amOr actually, the third party system that Discord uses for customer service did.
I got a notification... not on the email address for my regular Discord account, but the throwaway I used for suggesting a way to improve their business' customer service reputation. (This happened in April and the TL;DR version is I said "maybe if you're going to ban people, give them more details" as I saw that people were being banned with no details as to what they were being banned for. I was told "LOL, you have to use the same discussion board people use to suggest features! Maybe we'll even listen." And when I asked for a supervisor, the correspondence abruptly ended.)
I used the throwaway address because I didn't know if somebody at Discord would be vindictive enough to decide my Discord account needed banning because I was annoying them. And it turned out to be a good thing, as the throwaway doesn't have my personal information, account name, card details, etc and can be easily deactivated (in fact, it has).
This was only their customer service system and not actually Discord's main servers, so the only stuff at risk is anything that was disclosed to them. I know a lot of people use Discord, and if you have never corresponded with Customer Service or Trust & Safety, you should not see any issues.
ETA: Unfortunately that might include payment info, IDs etc. It's a mess; I got away lightly because my only interaction with that system was to tell them it was bad and I used a throwaway with no info about me.
I got a notification... not on the email address for my regular Discord account, but the throwaway I used for suggesting a way to improve their business' customer service reputation. (This happened in April and the TL;DR version is I said "maybe if you're going to ban people, give them more details" as I saw that people were being banned with no details as to what they were being banned for. I was told "LOL, you have to use the same discussion board people use to suggest features! Maybe we'll even listen." And when I asked for a supervisor, the correspondence abruptly ended.)
I used the throwaway address because I didn't know if somebody at Discord would be vindictive enough to decide my Discord account needed banning because I was annoying them. And it turned out to be a good thing, as the throwaway doesn't have my personal information, account name, card details, etc and can be easily deactivated (in fact, it has).
This was only their customer service system and not actually Discord's main servers, so the only stuff at risk is anything that was disclosed to them. I know a lot of people use Discord, and if you have never corresponded with Customer Service or Trust & Safety, you should not see any issues.
ETA: Unfortunately that might include payment info, IDs etc. It's a mess; I got away lightly because my only interaction with that system was to tell them it was bad and I used a throwaway with no info about me.
